Effective Date: [01/16/2026]
YURA PLLC (“Company,”“YURÁ,”“we,” “us,” or “our”) respects the privacy of individuals who visit our website, engage with our digital services, or otherwise communicate with us. This Privacy Policy describes the types of information we collect, use, disclose, and protect information through liveyura.com (the “Site”), related website interactions, the purposes for which such information is used, and the circumstances under which it may be disclosed.
This Privacy Policy applies to information collected through the Site. Information obtained in connection with clinical services, including Protected Health Information (“PHI”), is handled in accordance with applicable law, including the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), where applicable, and YURÁ’s Notice of Privacy Practices. This Privacy Policy does not replace or supersede that notice.
INFORMATION WE COLLECT
We collect information that you voluntarily provide through website forms, scheduling tools, or direct communications, including your name, contact information, date of birth, billing details, appointment information, and information submitted through inquiries or other website interactions. Information collected in connection with clinical services may also include health-related information necessary for treatment, care coordination, and related administrative purposes within the Charm Health portal. We also collect certain information when you access the Site, such as your IP address, browser type, device information, pages visited, time spent on the Site, and information collected through cookies or similar technologies.
Our website hosting provider and other third-party service providers may collect or process information when you visit or interact with the Site, including your IP address, browser or device information, and information submitted through general website forms, depending on the features used. These providers process information as necessary to operate, maintain, secure, or support the Site and related services, subject to their applicable privacy practices.
Scheduling and other clinical functions may be provided through YURÁ’s patient portal (CharmHealth), and may be subject to additional privacy practices and protections applicable to those services. Information submitted through the CharmHealth patient portal is handled in accordance with applicable law, CharmHealth policies, and YURÁ’s Notice of Privacy Practices, where applicable. General website inquiry forms are intended for nonclinical inquiries only and should not be used to submit Protected Health Information (“PHI”) or other sensitive medical details. Email and general website forms are not intended for secure clinical communications. For matters involving personal health information, please use the secure CharmHealth patient portal.
EMAIL COMMUNICATIONS AND MARKETING
If you contact YURÁ by email, we may retain your email address, the contents of your message, any attachments you provide, and our responses for purposes of responding to your inquiry, maintaining business records, coordinating services, and meeting applicable legal or regulatory obligations. Email is not a secure method for transmitting sensitive personal or medical information. Please do not send Protected Health Information (“PHI”) or other sensitive medical details through general email or website inquiry forms. For communications involving personal health information, please use YURÁ’s secure patient portal (CharmHealth) or contact our office directly. Email communications are handled in accordance with applicable privacy requirements.
When you subscribe to YURÁ’s newsletter, sign up for updates or offers, or request downloadable content through the Site, we may collect your name and email address. We use this information to deliver requested resources, manage email subscriptions, send the updates or promotional communications you have requested or consented to receive, and administer our marketing activities. Requesting or downloading content does enroll you in marketing emails, disclosed at the point of collection and permitted by applicable law. Where separate consent is required, we will obtain it before sending marketing communications.
You may unsubscribe from marketing emails at any time using the unsubscribe link included in the message. Unsubscribing from marketing communications does not prevent us from sending non-marketing messages necessary to respond to your inquiry, fulfill a request, or communicate about services you have scheduled or purchased, where permitted by law. If you subscribe to YURÁ’s notifications through Substack, your name and email address may be collected and processed by Substack to manage your subscription and deliver marketing content. Substack operates independently under its own privacy policy and practices.
HOW WE USE YOUR INFORMATION
We use collected information for legitimate business and healthcare-related purposes, including providing and managing clinical and administrative services; scheduling, coordinating, and managing appointments through our scheduling tools and CharmHealth patient portal; managing patient portal accounts and related clinical communications; processing payments and maintaining billing and account records; responding to inquiries and communicating with users; coordinating services through third-party platforms, where applicable; maintaining and improving the Site’s functionality, content, and user experience; and complying with applicable legal, regulatory, and professional obligations.
When you subscribe to YURÁ’s newsletter or provide your email address to access downloadable content, we use the information you submit to deliver requested content, manage subscriptions, and send newsletters or other marketing communications where you have subscribed or otherwise provided consent as required by applicable law. You may unsubscribe from marketing communications at any time using the unsubscribe link included in the email. Unsubscribing will not affect the delivery of content you have specifically requested, where applicable.
DISCLOSURE OF INFORMATION
YURÁ does not sell personal information. We may disclose information to third-party service providers that perform services on our behalf, including website hosting, scheduling, payment processing, and communications, as necessary to support our operations and subject to applicable contractual and legal obligations. We may also disclose information when required by law, regulation, or valid legal process; when reasonably necessary to protect the rights, safety, or security of YURÁ or others; or with your authorization or consent, where required by law. Protected Health Information (“PHI”) will be used and disclosed only as permitted or required by applicable law.
We may use third-party advertising and marketing services, to promote YURÁ services, measure advertising performance, and understand interactions with our Site and advertisements. Depending on the technologies used and your interactions with the Site, these providers may collect or receive information such as your IP address, browser or device information, online identifiers, and website activity. These providers operate independently under their own privacy policies.
PROTECTED HEALTH INFORMATION
Health information collected in connection with clinical services is handled in accordance with applicable law, including the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), where applicable, and YURÁ’s Notice of Privacy Practices, which describes how Protected Health Information (“PHI”) may be used and disclosed. Website forms are intended for general inquiries only and should not be used to submit PHI or other sensitive medical information. The Site is not intended for secure clinical communications. For matters involving personal health information, please use our secure patient portal or contact our office directly. Information submitted through the Site will be handled in accordance with applicable privacy requirements.
COOKIES AND WEBSITE TECHNOLOGIES
The Site may use cookies and similar technologies to support website functionality, understand how visitors interact with the Site, measure marketing performance, and improve the user experience. These technologies may include tools provided by third parties, that may collect information about your browser, device, IP address, pages visited, actions taken on the Site, and interactions with advertisements. Third-party advertising technologies may use information collected through the Site, together with information collected from other websites, apps, or services, to measure advertising effectiveness, personalize advertising, or deliver advertisements that may be relevant to your interests, subject to their own privacy policies and settings. YURÁ does not control the independent data collection or use practices of these third parties.
You can manage cookies through your browser settings and may be able to manage certain advertising preferences through the relevant third-party platforms. Disabling cookies or similar technologies may affect certain Site features or the measurement of advertising performance.
DATA SECURITY & RETENTION
YURÁ implements reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or data storage can be guaranteed to be completely secure. We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with applicable legal and regulatory obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of information and the purpose for which it was collected.
YOUR RIGHTS AND CHOICES
Subject to applicable law, you may request access to or correction of your personal information, request deletion of certain information, or opt out of marketing communications. We may need to verify your identity before processing certain requests. Requests concerning medical records or Protected Health Information (“PHI”) are governed by HIPAA and must be submitted through the appropriate clinical channels.
Requests may be submitted to: [email protected]
SOCIAL MEDIA AND THIRD-PARTY WEBSITES
The Site may contain links to or integrate services provided by third parties, including providers of supplements, laboratory services, and other products or services. Some links may be affiliate links through which YURÁ may receive compensation. When you visit linked websites or use third-party services, your information may be collected and processed by those third parties under their own privacy policies and practices. YURÁ does not control the privacy practices, content, or security of third-party websites, services, or platforms that operate independently of YURÁ. We encourage you to review their privacy policies and terms before providing information or using their services.
YURÁ may maintain profiles on third-party social media platforms. When you interact with our social media profiles or content, your information may be collected and processed by the respective platforms under their own privacy policies and practices. Content shared on YURÁ’s social media profiles is provided for general educational and informational purposes only, not medical advice.
CHILDREN'S PRIVACY
The Site is not intended for children under 13 years old, and we do not knowingly collect personal information online from children under 13 years old. If you believe a child has provided personal information through the Site, please contact us at [email protected]. YURÁ does not provide clinical services to individuals under 18 years of age.
POLICY UPDATES
We may update this Privacy Policy from time to time. Updates will be reflected by revising the “Effective Date.” Continued use of the Site following any updates constitutes acknowledgment of the revised Policy.
CONTACT INFORMATION
If you have any questions regarding this Privacy Policy or our privacy practices, please contact YURÁ at:
Email: [email protected]
ACKNOWLEDGEMENT
By continuing to use this website, you acknowledge that you have read, understood, and agree to this Privacy Policy. Please see our Terms & Conditions for more information.
Effective Date: [01/16/2026]
YURA PLLC (“Company,” “YURÁ,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your health information. This Notice of Privacy Practices describes how your medical information may be used and disclosed, and explains your rights regarding that information. We are required by law to maintain the privacy of your Protected Health Information (“PHI”), provide you with this Notice, and comply with its terms.
WHO THIS NOTICE APPLIES TO
This Notice applies to all protected health information created, received, or maintained by YURA PLLC in connection with clinical care. It applies to all providers, employees, contractors, and affiliates involved in your treatment, as well as to all care delivered in person or through telehealth services.
WHAT HEALTH INFORMATION IS PROTECTED
Protected Health Information includes any information that can identify you and relates to your physical or mental health, the provision of healthcare services, or payment for those services. This may include your medical history, examination findings, diagnostic results, imaging, treatment plans, prescriptions, billing records, and any other health-related data connected to your care.
HOW WE MAY USE AND SHARE YOUR INFORMATION WITHOUT AUTHORIZATION
I. Treatment: We may use and share your health information to provide, coordinate, or manage your care. This includes communication between providers within our practice, referrals to outside specialists, coordination with diagnostic facilities, and the use of secure systems for telehealth services.
II. Payment: We may use your information to process payments for services provided. This includes billing transactions, payment processing, account management, and, when requested by you, preparation of documentation for reimbursement submission to third-party payers.
III. Healthcare Operations: We may use your information to support the daily operations of our practice. This includes internal quality reviews, staff training, compliance monitoring, administrative management, and improvement of clinical outcomes and services.
LEGAL AND REGULATORY REQUIREMENTS
We may disclose your information when required by law. This may include reporting obligations to public health authorities, compliance with court orders or subpoenas, cooperation with regulatory agencies, or disclosures required under applicable healthcare laws.
SAFETY AND PUBLIC INTEREST
We may share information when necessary to prevent or reduce a serious threat to your health or safety, or the health and safety of others, consistent with applicable law.
SPECIALIZED SITUATIONS
In limited circumstances, we may disclose information to authorized entities such as military command structures, correctional institutions, or government agencies performing lawful national security functions.
USES THAT REQUIRE YOUR WRITTEN AUTHORIZATION
Certain uses and disclosures of your health information require your explicit written permission. These include:
I. Use of your information for marketing purposes where compensation is involved
II. Sale or transfer of your health information
III. Disclosure of psychotherapy notes, when applicable
IV. Fundraising communications that identify you individually
You may revoke any authorization in writing at any time, except to the extent actions have already been taken based on your prior consent.
COMMUNICATIONS AND MESSAGING
We may communicate with you regarding your care through phone, email, text message, or patient portal. This includes appointment reminders, follow-ups, care instructions, and administrative updates. You may opt out of non-essential communications at any time; however, certain messages related to active treatment, scheduling, or billing may still be necessary for continuity of care.
YOUR RIGHTS REGARDING YOUR HEALTH INFORMATION
You have the right to access and request copies of your medical records, subject to applicable law and reasonable administrative fees. You may request corrections to your records if you believe information is inaccurate or incomplete. You may request a record of certain disclosures of your health information made outside of treatment, payment, or operations. You may also request restrictions on how your information is used or shared, although we are not always required to agree to such restrictions. Additionally, you may request confidential communication methods, such as alternative phone numbers or email addresses. You have the right to receive a paper copy of this Notice at any time, and you may file a complaint if you believe your privacy rights have been violated.
Requests may be submitted to YURÁ:
Email: [email protected]
OUR RESPONSIBILITIES
We are required by law to maintain the privacy of your health information, provide you with this Notice, follow its terms, and notify you in the event of a breach involving unsecured health information. We are also required to ensure that disclosures of your information are limited to those permitted or required under applicable law.
CHANGES TO THIS NOTICE
We may revise this Notice periodically. Any updates will apply to all health information we maintain. The most current version will always be made available on our website and upon request.
CONTACT INFORMATION
If you have questions about this Notice or your rights, or wish to submit a request, you may contact us at:
YURA PLLC, Email: [email protected]
YURÁ Privacy Policy
NOTICE OF PRIVACY PRACTICES
Effective Date: [01/16/2026]
YURA PLLC (“Company,” “YURÁ,” “we,” “us,” or “our”) is committed to facilitating accessibility and usability of its website, liveyura.com (the “Site”), for all individuals, including those with disabilities. We strive to align our digital experience with generally recognized accessibility standards, including the Web Content Accessibility Guidelines (“WCAG”) 2.1 Level AA.
COMMITMENT TO ACCESSIBILITY
We are actively engaged in ongoing efforts to improve the accessibility and usability of the Site. Our objective is to ensure that all users are able to access information and services in a manner that is equitable, dignified, and independent of assistive technology barriers.
ACCESSIBILITY FEATURES
In furtherance of this commitment, the Site incorporates accessibility best practices, including structured and semantic HTML, logical heading hierarchies, consistent navigation, keyboard-accessible functionality for interactive elements, alternative text for meaningful non-text content, clearly labeled form fields with appropriate error handling, and design considerations intended to support reasonable color contrast and responsive usability across devices.
ASSISTIVE TECHNOLOGY COMPATIBILITY
The Site is intended to be compatible with commonly used assistive technologies, including screen readers, keyboard navigation tools, browser zoom functionality, and speech recognition software. While efforts are made to support broad compatibility, user experience may vary depending on individual configurations and third-party components.
THIRD-PARTY CONTENT
Certain features of the Site may rely on third-party service providers, including scheduling platforms, embedded media, or mapping tools. While reasonable efforts are made to select accessible vendors, YURÁ does not control third-party platforms and cannot guarantee their full compliance with applicable accessibility standards.
ONGOING EFFORTS
Accessibility is treated as an ongoing operational priority. YURÁ regularly evaluates its website and digital content and seeks to implement improvements as standards, technologies, and best practices evolve.
FEEDBACK AND ASSISTANCE
We welcome feedback regarding the accessibility of the Site. If you experience difficulty accessing any content, require assistance, or need information in an alternative format, you may contact us at [email protected]
We will make reasonable efforts to respond to accessibility-related inquiries in a timely manner and provide appropriate assistance where feasible.
ACCESSIBILITY STATEMENT
Effective Date: [01/16/2026]
This Medical and FDA Disclaimer (“Disclaimer”) forms part of and is incorporated into the legal terms governing your use of the YURÁ website (the “Site”). By accessing or using the Site, you acknowledge that you have read, understood, and agree to the terms of this Disclaimer.
The information provided on this Site, including all text, graphics, educational materials, blog content, and other materials, is for general informational and educational purposes only. It is not intended to constitute, and should not be relied upon as, medical advice, diagnosis, treatment, or a substitute for professional medical judgment.
Access to or use of this Site does not create a provider–patient relationship between you and YURÁ or any of its practitioners. A provider–patient relationship is established only through completion of an appropriate clinical intake process, evaluation, and acceptance by a licensed provider in accordance with applicable laws and professional standards. The purchase of supplements, products, or other items through this Site does not establish a provider–patient relationship and does not constitute medical evaluation, diagnosis, or treatment.
You should always seek the advice of a qualified healthcare provider regarding any medical condition, diagnosis, or treatment options. Never disregard professional medical advice or delay seeking care based on information obtained from this Site.
Statements on this Site have not been evaluated by the U.S. Food and Drug Administration (FDA). The information provided is not intended to diagnose, treat, cure, or prevent any disease. Any products, services, or treatments referenced are intended for general wellness support and are provided in accordance with applicable laws and the professional judgment of licensed providers.
While YURÁ strives to ensure the accuracy and timeliness of information presented, no warranty or representation is made regarding its completeness, reliability, or applicability. Any reliance on such information is strictly at your own risk.
If you are experiencing a medical emergency, call 911 or seek immediate emergency care.